NATIONAL BANK OF CANADA PHONE NUMBER

How to call National Bank of Canada: use the toll free number below to contact customer service for account help, bill pay, lost cards etc. When you call, you will be asked the questions below.

Personal Customer Service

1 888 483-5628 
Hours: 6am to Midnight

  • Welcome to National Bank, for service in English, press eight.
    • For automated phone services, press 1.
      • Please enter the last 13 digits of your client card, followed by the Pound Key.
    • For support with internet and mobile banking, press 2.
      • For the new mobile App, press 1.
      • For the new online banking, press 2.
      • For Password or Subscription, press 3.
      • If you’re logged in and need assistance to complete a transaction, press 4.
      • For information concerning a banking product or questions regarding a transaction on your account, press 5.
      • For any other questions, press 0.
      • To repeat these options, press Pound.
    • For Loans and lines of credit, press 3.
      • For Mortgages or All in one lines of credit, press 1.
      • For Personal Loans and lines of credit, press 2.
      • For Student Loans, press 3.
      • For all other questions, press 0.
    • For day to day transactions, press 4.
      • To obtain the balance of your checking account or your savings account, press 7.
      • To order checks or make a stop payment, press 1.
      • For exchange rates, press 2.
      • For a change of address, press 3.
      • For assistance with your client card or indirect flash, press 4.
      • For tax free savings accounts, press 5.
      • To repeat these options, press Pound.
      • For any other questions, press 0.
    • For investments, press 5.
      • For Funds surprise [?], press 1.
      • For Mutual Funds, press 2.
      • For GIC, press 3.
      • For TFSA, press 4.
      • To make your RRSP contribution immediately but choose the type of investment later, press 7.
    • For credit card, insurance, and business services, press 6.
      • For credit card, press 1.
      • For insurance, press 2.
      • For Business Services, press 3.
      • To repeat these options, press Pound.
    • To contribute in your RRSP account, press 7.
      • To make your RRSP contribution immediately but choose the type of investment later, press 1.
      • To obtain advice in order to make your RRSP contribution, press 2.
      • To repeat these options, press Pound.
    • To repeat these options, press Pound.

Business Customer Service

1 877 394-6611

  • for service in English press eight
  • Please choose one of the four following options.
  • To use or sign up for the automated telephone service press one.
  • For internet banking solutions, corporate electronic services or pay role services press two.
  • For information on our branches or on our products, and services for businesses press 3.
  • For the business center press four.

source:https://www.nbc.ca/contact-us.html

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