How to call Bright House: to contact customer service, use the toll free numbers below. Speak with a live agent. When you call, you will be asked the questions below.
Bright House Customer Service & Support 1-855-401-5362
- Welcome to Bright House Networks; for quality purposes you call may be monitored or recorded
- first please say or enter your phone number including the area code.
- Thanks just a moment while I look up your account; okay I have it, now in a few word please tell me what you are calling about. For example you can say, I would like to pay my bill or find a location. What is your reason for calling?
- Customer service.
- I will try and get you quickly to the right place for assistance; please briefly tell me why you are calling.
- Internet outage.
- You need assistance connecting the internet is that right?
- Okay the internet connection technical support; we have sent a signal to your equipment this may resolve the issue you are experiencing and usually has an immediate effect but it can sometimes take a couple of minutes.
- if you are still experiencing a problem with your service please say representative and I will transfer you
- if you are done, you can simply hang up otherwise say main menu or press 9;
- for assistance say help or press *.
- Alright I will transfer you to a support specialist for assistance. All of our representatives are assisting other callers the next available representative will be with you shortly.