DELL PHONE NUMBER

How to call Dell: use the toll free numbers below to contact customer service. Get computer support. When you call, you will be asked the questions below.

Technical Support / Customer Care

1-800-879-3355

  • Thanks for choosing Dell. Your call may be recorded for quality.
  • Now, what can I help you with today?
  • In a few words, please tell me what you are calling about, or just choose from one of these options: recent orders, make a purchase, billing issues, or technical support.
  • Recent orders
    • Ok. Orders. And is this for a recent purchase, a repair order, or a replacement order?
      • Recent purchase
      • Alright, do you want to hear the order status, change the order, cancel it, or make a return. Or say it’s something else.
      • Repair order
      • I need a code from the sticker on the bottom of your device. If you see a 10- or 11-digit, say express service code. Or, if you see a 6- or 7-character code with numbers and letters, say service tag.
      • Replacement order
      • I need a code from the sticker on the bottom of your device. If you see a 10- or 11-digit, say express service code. Or, if you see a 6- or 7-character code with numbers and letters, say service tag.
  • Make a purchase
    • Ok, great. Purchase and pricing. Hold on while I transfer you.
  • Billing issues
    • And is this for a recent purchase, a repair order, or a replacement order?
  • Recent purchase
    • Please tell me your order number, or your Dell purchase ID. Or say “help me find it”
  • Repair order
    • I need a code from the sticker on the bottom of your device. If you see a 10- or 11-digit, say express service code. Or, if you see a 6- or 7-character code with numbers and letters, say service tag.
  • Replacement order
    • I need a code from the sticker on the bottom of your device. If you see a 10- or 11-digit, say express service code. Or, if you see a 6- or 7-character code with numbers and letters, say service tag.
  • Technical Support
    • Ok. Technical support. I need a code from the bottom of your device. If you see a 10- or 11-digit, say express service code. Or, if you see a 6- or 7-digit code with numbers and letters, say service tag.
https://www.dell.com/support/contents/us/en/19/category/contact-information?c=us&l=en&~ck=mn

Parts:

1-800-372-3355

Dell Preferred Account / Dell Financial Services

1-800-283-2210

  • Welcome to Dell Financial Services, your call maybe recorded
  • if you know your 7-digit extension, please say dial an extension
  • otherwise you can say billing, order status, sales, or technical support
  • if you need help just say help.

Other Numbers

Other Customer Service Numbers

AOL Technical Support: 1-800-827-6364

DellNet by MSN Technical Support: 1-877-335-5638

Employee Purchase Program: 1-800-274-1410

Home & Office: 1-800-624-9897

Medium Business: 1-877-671-3355

Product Support General Number: 1-800-624-9896

Student, Faculty & Staff Purchase Program: 1-800-274-1410

Small Business: 1-800-456-3355

Support for the Deaf, Hearing Impaired, or Speech Impaired TTY Support: 1-877-DELLTTY (1-877-335-5889)

QVC Customer Support: 1-800-367-9444

source: http://support.dell.com/support/topics/global.aspx

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