How to call Microsoft: use the toll free number below to contact customer service. Speak to a real person for help with technical support. When you call, you will be asked the questions below.
United States Support Center Contact
- Welcome to the Microsoft Sales and Partner information line.
- To help us improve our quality of service, this call may be recorded or monitored. Please note, our menu options have recently changed.
- To get started, please tell me what type of customer you are. You can say business, personal, Microsoft partner or say call an employee.
Canada States Support Center Contact
- Welcome to Microsoft Canada, quick assistance support.
- To provide quality services this call may be recorded or monitored and information collected on this call may be transferred to other countries. By continuing with this call you agree to this.
- Have you considered online support? You can now submit a non-mission critical support request online without having to wait on the phone. After submitting your issue a Microsoft support professional will call you back. For more information, visit support.microsoft.com/oas. One moment please.
- Thank you for calling Microsoft professional support. My name is XXX, can I have your name and your number? (live person)
United States Professional Support Phone Numbers: 1-800-642-7676 (24/7)
- Thanks for calling Microsoft. To help us improve our quality of service. This call maybe be recorded or monitored.
- To get started tell me what you would like help with. You can say, technical support, pre-sales information, security, partner support or calling an employee.
Canada Professional Support Phone Numbers: 1-800-805-4440 (24/7)
United States Technical Support: 1-800-936-4900 (English)
Canada Technical Support: 1-800-805-4440 (English, French)
IT Professionals Assisted Support: 1 (800) 936-4900
Original Equipment Manufacturers: (800) 936-2197
Microsoft Certified Solution Provider: 1-(888)-677-9444 (24/7)
Developer Assisted Support: (US and Canada) call (800) 936-5800
Reseller or Consultant Assisted Support: 1 (888) 456-5570 (24/7)
source: http://technet.microsoft.com/ (includes international contact numbers)
Contact TechNet Customer Service: (800) 344-2121
Microsoft Partner Technical Services USA: 1-800-MPN-SOLVE (1-800-676-7658)
Microsoft Partner Technical Services Canada—French: 1-877-453-1317