How to call Princess Cruises: contact customer service using the toll free numbers below. Speak to an agent about reservations, bookings, and questions about your trip. When you call, you will be asked the questions below.

Princess Cruises Booking Number


  • Thank you for calling Princess Cruises: relax, rejuvenate, and escape completely with the cruise line awarded best itineraries for 8 consecutive years.
  • Please be advised that your call may be monitored for quality and training purposes. So we can better assist you please choose from one of the following seven options.
  • If you are a travel agent please press 1
  • for questions regarding your existing Princess reservation please press two
  • to learn more audit Princess cruise vacation please press three
  • to reserve your cruise today please press four
    • Princess Cruise, this is XXXXX how may I help you? (real person)
      • If you are currently travelling to meet your cruise and you are experiencing an en-route delay please press five, i
      • f you are calling to request a brochure please press six,
      • to update your Princess Captain’s Circle membership information please press seven,
      • to hear this options again please press nine.

Emergency Number / Direct Ship


  • Welcome to Princess Cruises direct ship telephone service, the charge for this call is eight dollars and ninety five cents per minute billed to your valid Mastercard Visa, American Express or Discover Card. Billing starts only when your call is routed via satellite to the selected ship.
  • You will not be charged for the duration of this message. If you are under eighteen years of age you must have the permission of your parents or legal guiding before you may continue this call. If you do not have permission or do not wish to be charged for this call please hang up now.
  • To process your card please have available the following information: your credit card number, expiration date and zip code. There may be a short wait while the credit card is validated. Again you will not be charged until you have selected a ship and a satellite connection is established.
  • Press one to process your credit card
  • press two to repeat this message. Thank you.

Group Cruises


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