KMART PHONE NUMBER

How to call KMart: to contact customer service, dial the toll free number below. Talk to a live person about payments, orders, and merchandise. When you call, you will be asked the questions below.

Customer Service: Order & Product Inquiries

1-866-562-7848

  • Thank you for calling Kmart. Your call may be monitored or recorded.
  • You can talk to me like a person. So, tell me in detail, how can I help you?
  • I can help with things like order status, placing orders, or setting up a return. Please tell me how I help you.
  • Order status
    • Are you calling about an order you placed online?
      • Yes
      • To verify your order, please say or enter your order number.
    • No
      • For information on your item, you will need to return to the store in which it was purchased.
      • If your item was home delivered, you can also find information on kmart.com/ordercenter.
      • Would you like help in finding a local store?
  • Placing orders
    • I can get you to someone to help you place an order.
    • What are you interested in purchasing?
  • Setting up a return
    • I can help with returns. Are you calling about an order you placed online?
    • Yes
      • To verify your order, please say or enter your order number.
    • No
      • For information on your item, you will need to return to the store in which it was purchased.
      • If your item was home delivered, you can also find information on kmart.com/ordercenter. Would you like help in finding a local store?
    • Scheduling an appointment
      • I can help with appointments. Are you calling about a delivery, an installation, a repair, or please describe what the appointment is for.

Parts

1-800-252-1698

  • Thank you for choosing Sears.
  • For new part orders press one
  • for existing part orders press two,
  • to reset your password on the parts direct website press three,
  • to schedule repair service press four,
  • for all other parts questions press five.

Installation

1-800-326-8738

  • Thank you for choosing the Sears Contractor Services Group.
  • If you are calling to purchase installation or inquire about pricing adoptions press one,
  • if you are inquiring about a previously purchased installation or delivery press two,
  • if you are calling to reach a party that has provided you with an extension press three,
  • for repair service press four,
  • for parts orders and questions press five,
  • if you are a service installer, provider or insurance agent press six, if you are series retail store partner press seven.

Other Numbers

Home Services/Repairs:1-800-469-4663

Rewards:1-800-991-8708

source:https://www.kmart.com/en_us/customer-service.html

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