21ST CENTURY PHONE NUMBER

How to call 21st Century: to contact customer service, use the toll free numbers below. Speak with a real customer service agent. Get help with your policy or file a claim. When you call, you will be asked the questions below.

21st Century Auto Warranty Customer Service Number 1-877-393-3942

Call 1-877-959-6264

  • Thank you for calling the 21st Century Customer Service Center.
  • Para español, presione nueve.
  • Press 1, and press 1 again:
    • For Billing and Payments, press 1.
    • For ID Cards, press 2.
    • For Policy Changes, press 3.
      • For Auto policy, press 1.
      • For Homeowner’s policy, press 2.
    • For Roadside assistance, press 4.
    • For Claims, press 5.
      • Thank you for calling 21st Century’s Claim Center:
      • Roadside assistance, press 1.
        • Personal, press 1.
        • Business, press 2.
      • A Glass claim, press 2.
        • A new claim, press 1.
        • An existing claim, press 2.
        • Reimbursement, press 3.
      • A new claim, press 3.
        • Business, press 1.
        • Vehicle, press 2.
      • Homeowner’s claim, press 3.
      • An Existing claim, press 4.
        • Please say or enter your policy number now.
      • More options, press 5.
        • Billing or ID cards, press 1.
        • Contact information, press 2.
        • Workers compensation, press 3.
        • None of these, press 4.
      • To go back to Main menu, say, ‘Main Menu’ or press 5.

21st Century Claim Center Number 1-877-393-3942

Call 1-888-244-6163

  • Thank you for calling 21st Century claim center your call maybe monitored and recorded.
  • Which would you like road side assistance, business, personal auto, recreation vehicle or home owners and renters?
    • Personal Auto
      • Got it auto claims, which would you help with?
      • You can say a glass only claim, filing a new claim or questions on an existing claim.
      • Questions on an existing claim.
      • Ok existing claim, please say or enter your claim number now or say continue to look it up using your policy number,
      • if you need some time say hold on.
    • Roadside Assistance
      • Alright, roadside assistance
      • Are you calling requesting roadside assistance because of an accident?
      • Yes
      • OK, please hold while I transfer you to a representative who can assist you (real person)
    • Recreational Vehicle
      • Alright, recreational vehicle claim
      • Which would you like help with: filing a new claim or questions on an existing claim?
      • New claim
      • OK, new claim, please hold while I transfer you to a representative who can assist you
  • To dial by name or extension say directory
  • For policy questions or help with anything else say more options
    • More Options
      • OK, more options
      • Which would you like: Identity Shield, billing or policy assistance, contact information, a new quote or workers compensation?
      • You can also say “none of these”
      • None of these
      • Got it, none of these
      • Before I transfer you, which would you like help with: reporting a new claim for the first time, or something else?
      • Got it, help with something else
      • Please hold while I transfer you to a representative who can assist you (real person)

21st Century Homeowners Number 1-877-393-3942

Call 1-888-244-6163

  • Thank you for calling the 21st Century Insurance home owners department, your call maybe monitored and recorded
  • Please listen to all choices before making your selection
  • which of these can I help you with? Sorry please just say existing policy, new home owners quote, personal umbrella quote or plan.
    • Existing policy.
    • OK for service, our offices are closed; our normal business hours are Monday to Friday 8am to 8pm eastern standard time, if you would like to leave us a message please remain on the line, we dont offer our home owners program in Alaska, New Hampshire, Florida, Hawaii or Massachusetts, thank you.
    • Please leave a message

Other Numbers

Auto Mechanic Breakdown: 1-866-907-3308

Boat: 1-800-903-8114

Flood: 1-800-222-2007

Homeowner/Renter Insurance: 1-877-834-7532

Life: 1-800-327-6377

Mobile Home: 1-800-903-8114

Motorcycle: 1-800-903-8114

Personal Umbrella: 1-800-222-2007

Personal Watercraft: 1-800-903-8114

Roadside Assistance: 1-800-439-5587

Specialty Homeowners: 1-800-903-8114

source:www.21st.com/contact-21st-century-insurance.htm

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