How to call Liberty Mutual: to contact customer service, use the toll free numbers below. Speak with a real customer service agent. Get help with your policy or file a claim. When you call, you will be asked the questions below.

Liberty Mutual Auto Warranty Customer Service Number 1-877-959-6264

Call +1-877-959-6264
Hours:Monday to Saturday: 7AM to 11PM EST, Sunday 9AM to 7pm ESTThank you for calling Liberty Mutual Insurance.Roadside help: For 24-hour roadside assistance, to report a claim for the first time, or check the status of an existing claim, press 1.Billing: For billing or to make a payment press 2.

  • You may also vist to make a payment and review account status online
  • For our payment address press 1
  • To make a payment press 1
  • Or to get status of recent payment or next payment using our automated system, press 2
  • For all other billing questions press 0
  • to repeat these options, press the pounnd key

Copy of policy: To order a copy of your policy or certificate of insurance or duplicate ID card, press 3.Existing policy: For service on an existing policy, press 4.

  • Your call may be monitored or recorded for quality assurance.
  • To help us find your information say or enter a phone number associated with your policy starting with the area code.

New policy: To become a liberty mutual insurance policy holder, press 5.For mortgage companies and lean holders, press 6.To repeat this menu press the pound key.

Liberty Mutual Claims Number

Call 1-800-225-2467 (1-800-2CLAIMS) 24/7

  • Liberty Mutual Insurance. Liberty Mutual policy holders can submit new claims, check claims status and more on or by downloading our mobile app.
  • How can I help you today?
    • Claims.
    • OK a claim. Which would you like, file a new claim or see a claim status?
      • File a new claim.
      • OK file a claim. Are you calling about an auto or a property claim?
        • Auto.
        • Is this a claim for glass only damage to a vehicle?
        • No.
        • Alright I’ll connect you with a representative who can finish filing your claim now.
        • Just so you know this call may be monitored and recorded for quality assurance and other claims purposes.
        • Thank you for calling Liberty Mutual Claims, my name is XXXXX, how may I help you today? (real person)
        • Property claim
        • Is the damage from hali?
        • No
        • Alright Ill connect you with a representative who can help you file a claim now
      • Claim status
      • OK whats the phone number associated with the claim?

Liberty Mutual Life Insurance Services Number

Call 1-800-451-7065
Hours: Monday to Friday: 8AM to 6PM EST

  • Thank you for calling the Liberty Life Insurance Company of Boston.
  • To ensure quality customer service your call may be monitored or recorded.
  • If you know your parties extension press one.
  • To use the directory press 2.
  • If you are a life or annuity owner, a group pensions customer or settlement customer press 3.
  • If you are a sales or service representative or a broker press four.
  • To repeat this options press eight.

Roadside Assistance Number

1-800-426-9898 (24/7)

  • Thank you for calling Liberty mutual roadside assistance program administered by Agera
  • Your call may be monitored or recorded for quality assurance and other claims purposes.
  • Liberty mutual policy holders can submit new claims, check claims status and more with eservice. Visit
  • Before we connect you if you were in an accident causing your vehicle to be disabled or you’re calling about reimbursement for services already received say ‘Accident’ or press 1.
  • For all other roadside assistance say ‘Other’ or press 2.
    • We’re now transferring you to our roadside service provider. Please stay on the line. You may hear up to 20 seconds of silence before you are connected.

Other Numbers

Report Fraud: 1-617-357-9500

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