RITE AID PHONE NUMBER

How to call Rite Aid: to contact customer service, call the toll free number below. Get help with prescription status. When you call, you will be asked the questions below.

Rite Aid Customer Support

1-800-748-3243 (1-800-RITE AID )
Hours: Monday-Friday 8am to 8pm EST; Saturday: 9:30am – 6:00pm EST; Sunday – Closed

  • Thank you for calling Rite Aid.
  • LLocate a store: If you are trying to locate a store, please press 1.
    • Just so you know, you can also get store information through the Rite Aid mobile on your phone or tablet.
    • Now, how would you like to locate a store? By location, press 1. By services offered, press 2. Or by last store visited, press 3.
  • Loyalty Programs: If you have questions regarding Wellness+ Loyalty Programs, please press 2.
    • I understand you have a question regarding our Wellness+ Loyalty program. Are you calling to check your current bonus cash balance?
    • Please press 1 for yes, or 2 for no.
  • Issues with online store or website: For issues with our online store or website, press 3.
    • I understand you have a question about our online services. Please wait while I transfer you to the next available customer service representative.
    • Thank you for calling Rite Aid. Your call may be monitored or recorded to ensure quality of service. [real person]
  • Speak with a customer service representative: To speak with a customer service representative, press 4.
    • Are you calling with a pharmacy related question, or did you receive a call about your prescription? Please press 1.
    • Are you calling to check your Rite Aid gift card balance? Please press 2.
    • Are you calling to check your current bonus cash balance? Please press 3.
    • If you still need to talk to a customer service representative, please press 4.
  • All other matters: Or, for all other matters including Rite Aid gift card balance, press 5.
    • If you would like to check with your Rite Aid gift card balance, please press 1.
    • If you would like to speak with a pharmacist, please press 2.
    • If you would like to be connected with a customer service representative, please press 3.
    • To return to the main menu, please press 4.

Online Store Customer Support

1-866-967-4832
Hours: Monday-Friday 8am to 8pm EST; Saturday: 9:30am – 6:00pm EST; Sunday – Closed

  • Thank you for calling Rite aid, your call maybe recorded or monitored to ensure quality service.
  • Thanks for calling the Rite aid online store my name is XXXX, who am I speaking with?

source:www.riteaid.com/customer-support/contact-us

Leave a Review

Your email address will not be published. Required fields are marked *