DOMINION POWER TOLL FREE 1-800 NUMBER

How to call Dominion Power&E: for customer support, dial a toll free number below for account questions, outages, bill pay, contact a representative etc. If you call, you will be asked the questions below.

Dominion Virginia & North Carolina Customer Service

: 1-866-366-4357 (1-866-DOM-HELP)

  • Thank you for calling Dominion Energy Customer Service.
  • Para la prensa española siete.
  • To report an outage, downed wire, electrical issues, or if you are working near power lines, press 1.
    • To report a power outage, press 1.
    • To report an emergency, downed wire, damaged equipment, or a street light outage, press 2.
    • If you are working near power lines, press 3.
    • If your powers been shut off due to nonpayment, press 4.
    • To repeat these options, press Star.
    • To return to the previous menu, press 9.
  • For billing and Payments, press 2.
    • For your home, press 1.
      • To access your account by phone number and last 4 digits of your social security number, press 1.
      • By account number, press 2.
      • If you’re not yet a Dominion Energy customer, press 3.
    • For business accounts, press 2.
    • To start, stop, or move service, press 3.
      • For your home, press 1.
      • For your business, press 2.
    • For anything else, press 4.
      • For your home, press 1.
      • For your business, press 2.
    • To repeat these options, press Star.

Dominion East Ohio Customer Service

1-800-362-7557
hours: 7 a.m. – 7 p.m., Monday – Friday

  • Thank you for calling Dominion East Ohio customer service, if you are calling because you smell gas or need to report a fire or explosion say emergency otherwise say make a payment or more options
  • More options.
  • Briefly tell me how I can help you today for example you can say things like I want to discuss budget or I want to start service, so what can I help you with?
  • Billing.
  • I understand you have questions about billing, please give me a little more specific information on your billing issue for example you can say things like I want to check my account balance or I would like more information about payment plans, so how can I help you?

Dominion East Ohio Emergency Service: 1-877-542-2630 (24/7)

Dominion Hope West Virginia Customer Service: 1-800-688-4673
hours: 7 a.m. – 7 p.m., Monday – Friday

  • Thank you for calling Dominion Hope customer service; if you are calling because you smell gas or need to report a fire or explosion, say emergency otherwise say make a payment or more options.

Dominion Hope Emergency Service

1-800-934-3187 (24/7)

source:www.dom.com/contact/phone-numbers-and-addresses.jsp

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