SAN DIEGO GAS & ELECTRIC PHONE NUMBER

How to call SDG&E: use the toll free number below to speak to a real customer support agent. Get help with your account, report power out, bill pay, etc. When you call, you will be asked the questions below.

Customer Service

1-800-411-7343

  • For gas leaks or down power lines, press 1 or say ‘Emergency’.
  • For power outages, press 2 or say ‘Power Outages’.
  • For Billing and Payment matters, press 3 or say ‘Billing’.
    • For account balance, press 1.
    • If you need more time to pay your bill, press 2.
    • To pay now with a credit or debit card, press 3.
    • If your bill is higher than normal or to manage your bill, press 4.
    • To learn about other payment options, or something else, press 5.
    • To hear these options again, press 7.
    • To return to the Main Menu, press the Star key.
  • To start, stop, or reconnect service or for fumigation, press 4 or say, ‘Change Service’.
    • To open a new account or transfer your service, press 1.
    • To stop service and close your account, press 2.
    • To reconnect service that has been disconnected due to nonpayment, press 3.
    • To turn on your gas meter and appliances after a fumigation service, press 4.
    • To temporarily turn off your gas meter for a fumigation service, press 5.
    • To hear these options again, press 7.
    • To return to the Main Menu, press the Star key.
  • For time of use pricing plans, press 5 or say, ‘Pricing Plan’.
  • For something else, press 6, or say ‘Something else’.
    • To schedule an order for your gas furnace or other gas appliances, press 1.
    • To see if you qualify for a discount on your utility bill, press 2.
    • For shoulder information, press 3.
    • For electric vehicle information, press 4.
    • For information on rebates, press 5.
    • To hear these options again, press 7.
    • To return to the Main Menu, press the Star key.
  • To hear these options again, press 7 or say ‘Repeat’.
  • Para la prensa española nueve.

Business

1-800-336-7343

source:www.sdge.com/customer-service/contact-us

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